Order Suspension is a useful feature available to Resellers of JY-Enterprises.com Pty.Ltd.. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used unless it is unsuspended.

To Suspend/Unsuspend a Live Chat Service for a domain name

1. Login to your Control Panel. 1

2. Point to Products -> Search and click Live Chat Service Search and search for the domain name for which you wish to suspend the Live Chat Service.

3. In the Order list, click the domain name who's Service you wish to Suspend/Unsuspend and proceed to the Order Details view.

4. Now, click the Suspend / Unsuspend button.

• If you wish to Suspend the Service, select the check box for Suspension, enter the reason for Suspension and click Update.

• If you wish to Unsuspend the Service, unselect the check box and click Update.

Order Suspension is a useful feature available to Resellers of JY-Enterprises.com Pty.Ltd.. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used unless it is unsuspended.

To Suspend/Unsuspend a Live Chat Service for a domain name

1. Login to your Control Panel. 2

2. Point to Products -> Search and click Live Chat Service Search and search for the domain name for which you wish to suspend the Live Chat Service.

3. In the Order list, click the domain name who's Service you wish to Suspend/Unsuspend and proceed to the Order Details view.

4. Now, click the Suspend / Unsuspend button.

• If you wish to Suspend the Service, select the check box for Suspension, enter the reason for Suspension and click Update.

• If you wish to Unsuspend the Service, unselect the check box and click Update.

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